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(888) 703-WOOD (9663) 
I received the PK42 splitter on a Thursday and unboxed and assembled the splitter on Friday. Saturday started splitting logs and noticed a vibration on the table and covers that didn’t seem right. Further inspection found( you could see the run-out(wobble) on the drive wheel. Not bad but it was was running as straight as the counter balance wheel. I shot a video of both wheels running and on Monday sent it and a short note off to the Manuf. and the first response back was it was fwd to the RA Dept and the second response the same day was a new drive wheel was being shipped out to me. I received the wheel that Friday and installed it and problem fixed. Splitter works great, seasoned oak and walnut are my sources.
Very impressive unit that decimate small trees and branches. Large trees up to 5 inches will stop motor but discovered when unit begins to slow, pull back on the tree and back to full speed although to do this is really jarring on arms and back. Installation was good but person helping pushed emergency stop and did not know button locks in place and could not get machine to start. This feature is not mentioned in book, thus learned the hard way.and pulled muscle. Otherwise very happy with purchase.
Does everything they said it would do!…
Probably the best purchase I've made in a long time. Within 3 days of receiving, I completed 23 stumps which paid for the machine. Glad I bought it.
very sturdy unit,well made,solid,easy to use after
getting first stump done